Service

In order to return any products to BMT for service or repair, please follow these steps:

  • Print and fill out the Service Form, including a Hazardous Material Certification
    (or make an equivalent statmement, signed)

  • Include your contact details (delivery & invoicing address, phone number), serial number(s) and reason of return in all your paperwork accompanying your shipment

  • An RMA is not needed from BMT

  • Ship to:  BMT Messtechnik GmbH, Attn. Service, Hamburger Strasse 19, D-14532 Stahnsdorf, Germany

  • For requests from North America, Mexico, Central America and the Pacific Rim please contact OSTI Inc.:
    http://osti-inc.com/contact/

 

Service Notes, Troubleshooting and further helpful documents:

Service
Note		 Product
Category		 Title
SN-3 SGP5 SGP5: Replacement of Spare Parts
Valves in the Sample Gas Pump SGP5, Rev. 1.0 – 22. Apr. 2010
SN-7 SGF 50 G,
964 C/OG		 SGF 50 G Filter Upgrade Kit
Replacement of Sample Gas Filter on BMT 964C and BMT 964OG, Rev 1.2 – 19. July 2013
SN-9 DH5 Mounting the Weather Hood DH5 WH
Rev. 1.1 – 20. March 2014
SN-11 964 AQ,
965 AQ		 Lamp Replacement in the BMT 964 AQ
Rev. 1.0 – 19. June 2015
SN-12 964, 965,
930, 932		 Conversion of Analogue Output
of our Ozone Analysers, Rev. 1.0 – 01. Sept. 2015
SN-13 930,
932		 Different UV lamps
in BMT 932 and BMT 930 series of Ozone Monitors, Rev. 1.1 – 13. Sept. 2019
SN-15 964 OG,
965 OG		 Replacement of Sample Gas Pump SGP5-DC
in the BMT 964 OG & BMT 965 OG, Rev. 1.0 – 14. Oct. 2020
SN-18 964 C
965 C		 Replacement of Solenoid Valve
in the BMT 965 C / 964 C, Rev. 1.0 – 27. Apr 2023
SN-19 965 C
965 OG		 Electrical Uninstallation of BMT 965 C und 965 OG
Signal and Mains Disconnecting, Rev. 1.1 – 22. Apr 2024

Cleaning instructions for our photometers
SN-8 964 AQ-LC Cleaning the BMT 964 AQ-LC Cuvette
Rev. 1.0 – 30. October 2013
SN-17 965 AQ-LC Cleaning the BMT 965 AQ-LC Cuvette
Rev. 1.0 – 25. January 2023
964 BMT 964 cleaning the cuvette
OZONE ANALYZER BMT 964 Dismantling the Analyzer and Cleaning the Cuvette, Rev. 07/2012
963 BMT 963 cleaning the cuvette
OZONE ANALYZER BMT 963 Dismantling the Analyzer and Cleaning the Cuvette, Rev. 01/99
961 BMT 961 cleaning the cuvette
OZONE ANALYZER BMT 961 Dismantling the Analyzer and Cleaning the Cuvette, Rev. 01/99

Further documents
964 AQ,
965 AQ		 AQ Mounting
Mounting holes of the BMT 964 AQ